Heritage Christian Online School: Website
Position Type: Full-time
Pay Range: $56,702 – $67,207 annually
Application Deadline: April 9, 2025
Position Start Date: As soon as possible
How to Apply: Please apply online (https://onlineschool.ca/post_type=job_listing&p=36172&preview=true&_thumbnail_id=3826)
For more information, please contact: hr@kccsociety.ca
Job Description
Duties and Responsibilities:
Respond to and triage support via phone, email, desk , or Zoom
Support and maintain devices through their entire lifespan for both onsite and remote workers, including:
Repairs of Chromebooks
Replacement of parts (drives, screens, keyboards, etc.)
Purchase, document, and track device and license distribution
Manage and support user accounts in a wide range of platforms (both internal and external)
Assist in researching, testing, and implementing new solutions
Support systems and network administrators in solving problems
Provide support during on-site events for speakers and attendees
Job Requirements
Qualifications:
Demonstrates a commitment to, and a lifestyle reflective of, the KCCS Foundational Beliefs
College diploma preferred
Previous experience in a similar role
Related background in the education field is considered an asset
Strong written and verbal English communication skills, adept at problem-solving, good listening and comprehension skills
Ability to prioritize multiple tasks
Friendly and approachable
Flexible and willing to learn new skills and technologies
A robust knowledge of:
Windows, macOS, Android, iOS
Web platforms (user accounts, permissions, passwords, etc.)
Proficiency in both Microsoft and Google Workspace environments
Active Directory and Powershell
Familiar with networking protocols and able to remotely troubleshoot network connectivity issues for both on-site and remote workers
Posted: March 27, 2025